A fully functional version of KBase can be downloaded and evaluated for 30 days without any obligations.
Please study the KBase manual and video demonstrations. Should you still get problems during your evaluation, you are welcome to contact the bizsolutions365.com support. We give free support during the evaluation period.
During the installation an Outlook folder will be created and configured. This folder will synchronize with a shared database or SharePoint site to update articles and settings for all users.
After the installation, click on the new KBase Configure button in the Outlook ribbon.
Now you will first be asked to give a name to the new folder. You can give it any name, as it is a personal folder. Then you will be asked to select the sharing option you want to use. The administrator/first user selects sharing option and then clicks the Configure button again to configure KBase with categories and types and maybe some custom fields.
Subsequent users must select the same sharing option as the first user. Then they will only have to open the settings dialog and click OK to save it, to get the same settings as the first user.