Folder HelpDesk Automatic e-mail conversion

Automatic e-mail conversion: Why are the e-mails taking so long to convert automatically? We put some in around 5pm yesterday and they have just now converted.

Below is a typical error message when

For the conversion to take place, one of the users must have the Folder HelpDesk Outlook folder open. It may very well be opened in a separate window, so that users can work with other things in Outlook as well.

To open a folder in a new window, right click it and select Open in New window.

Conversion 24/7

If you want conversion all the time, you can install Folder HelpDesk on a server, select the Folder HelpDesk Outlook folder and leave it running.