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The Folder HelpDesk Manuals

You are welcome to download the Folder HelpDesk Manual in PDF or DOCX format.
We recommend the PDF file, but if you want to edit the file you must use the Word option. You may print this manual or parts of it for use within your organization. You may also change or add text and images to adapt the manual to your needs.

Installation and User Instructions

Welcome to the Folder HelpDesk Admin and User Manual. This manual is designed to provide documentation for people who will use this product. The manual is updated every time a new feature is added.

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These are the main sections in the Folder HelpDesk manual:

Introduction
Requirements
The Folder HelpDesk ticket

Support staff workflow

Work with tickets
Install Folder HelpDesk
Settings
KBase
Upgrade or Repair Folder HelpDesk
Excel reports
Web form
Folder HelpDesk options
Customize forms
The bizsolutions365.com Community
Registration
Remove Folder HelpDesk
Contact
Architecture