| Category | Type | Problem |
|---|---|---|
| EC | Errors | Timeout: I sometimes get a timeout message when I work with Folder HelpDesk |
Timeout: I sometimes get a timeout message when I work with Folder HelpDesk.
The Timeout Expired error commonly occurs when
an instance of the database engine is not running
the server name was typed incorrectly
there are network problems or issues because of firewalls.
Please consult your DB/network admin if the problem persists.Â
This is a typical error message:Â
This error has occured: :Â
Trying to open a connection to the database with the connection string Provider=SQLOLEDB.1;Persist Security Info=True;Integrated Security=SSPI;Data Source=NEPTUNE;Initial Catalog=HelpDeskÂ
The system error message was: :Â
Timeout expiredÂ
#-XXXXXXXÂ
Sub routine : subSetupConnectionÂ
Error on line: XXXXOutlookÂ
Version: XX.X.X.XXXXXÂ