|Folder HelpDesk||Features||OWA: Are all the functions accessible via webmail/OWA using IE? Or Mozilla?|
OWA: Are all the functions accessible via webmail/OWA using IE? Or Mozilla?
You can read tickets and KBase articles via Outlook Web Access/Outlook Web App (OWA) using any browser supported by Microsoft. You cannot, however, create new tickets nor edit anything but the problem descriptions.
The reasons we have not built a web interface with Outlook Web Access interface are the following: