| Category | Type | Problem |
|---|---|---|
| Folder HelpDesk | Installation | Do we need to install Folder HelpDesk in Outlook for all users? |
Do we need to install Folder HelpDesk in Outlook for all users?
Only the support staff need access to Folder HelpDesk.
The end users can send in their questions or information via e-mail or webform. No installation of any sort is necessary for these users.