|Folder HelpDesk||Features||Automatic e-mails: How can I enable/disable automatic e-mail confirmations?|
Automatic e-mails: How can I enable/disable automatic e-mail confirmations?
Several kinds of automatic e-mail confirmations can be sent out with Folder HelpDesk . To start sending out an automatic e-mail you just have to check the box for that e-mail under the Other Settings tab in in the Folder HelpDesk Settings. To stop sending out, just uncheck the box.
You can see the templates for e-mail notifications and some other templates under the Templates tab in the Folder HelpDesk Settings. Here you may also customize the templates before checking the box under Other Settings.